Q
What voltage levels and current ratings do your switchgear and distribution boards cover?
We provide low-voltage (0.4kV/1kV) and medium-voltage (6kV/10kV/35kV) switchgear cabinets and distribution boards, with current ratings ranging from 16A to 6300A, suitable for industrial, commercial, and infrastructure projects.
Q
Can you customize products according to the scale, configuration, or special requirements (such as explosion-proof, outdoor use) of our project?
Yes, we offer customized services, including cabinet dimensions, internal components (Schneider/Siemens/ABB optional), protection levels (IP30-IP65), explosion-proof levels (Ex d IIB/IIC), and outdoor corrosion-resistant design. It takes 7-15 days to confirm the customized plan.
Q
What international certifications have your products obtained?
All products have obtained CE, IEC (IEC 60439/IEC 62271), and ISO9001 certifications, and can provide UL/TUV/SABS certifications according to the target market (such as North America, Europe, Africa).
Q
What is the minimum order quantity (MOQ) and lead time?
The minimum order quantity for standard products is 1 set; the delivery cycle for standard models is 15-30 days, while the delivery cycle for customized products is 30-45 days (depending on the complexity).
Q
How long is the warranty period, and how are after-sales issues handled?
We offer a 12-month warranty period (which can be extended to 24 months based on special circumstances). If there is a quality issue, we will replace parts free of charge and provide technical troubleshooting services within 48 hours. In key areas, we also offer on-site maintenance services.
Q
What payment methods do you accept?
We accept wire transfer (30% advance payment, 70% payment before shipment), sight letter of credit, and Alibaba transaction security service to ensure transaction security.
UniWave Electric
