❓ Frequently Asked Questions
Q1. Are you selling original products?
Yes, all of our products are 100% original and can be verified on the official website with a unique test report.
Q2. What is the standard lead time?
About 95% of our products are in stock for immediate dispatch. The exact lead time depends on your specific order quantity.
Q3. Which shipping methods do you offer?
We provide multiple shipping options including ocean freight, air freight, and various express services. We also welcome your own freight agent.
Q4. How can I proceed with an order?
You can order directly for "Ready To Ship" products or contact us via chat, and we will set up a trade assurance order for you.
Q5. What is the warranty period for these items?
We offer a comprehensive warranty ranging from 2 to 7 years, depending on the specific product models.
Q6. Do you provide technical support?
Yes, we have a professional technical team available to assist with industrial control configurations and PLC programming inquiries.
UniWave Electric
