Q: Are you a trading company or a manufacturer?
A: We are a professional factory specializing in the production of electrical components.
Q: How long is your delivery time?
A: Generally, it is 3-10 days if the goods are in stock. For bulk orders or items out of stock, delivery takes approximately 15-20 days depending on the quantity.
Q: Do you provide samples? Is it free?
A: Yes, we can offer samples free of charge, but the customer is responsible for the shipping freight costs.
Q: What are your payment terms?
A: For orders under 1000 USD, we require 100% payment in advance. For orders over 1000 USD, we require a 30% T/T deposit in advance, with the balance paid before shipment.
Q: Do you provide customization for the products?
A: Yes, we provide OEM/ODM services to meet specific requirements. Please contact our sales team with your technical specifications.
Q: What is the quality guarantee for your products?
A: We strictly follow international quality standards and perform rigorous testing on all products before shipment to ensure high performance and reliability.